Authorized Retailer we do repairs directly on premises.
Simply fill out the form below. Pack up your item for repair with the printed form so that we will have all the relevant information necessary to provide you with an estimate for the repair. The shipping address is also provided below:
Please verify that the information is correct to avoid any unnecessary delay in the repair of your item.
Customer responsible for insured return shipping $15
IMPORTANT: We will not begin work on your repair until you approve the charges
for such work. Estimated service time from your approval until we
ship back to you could vary from 1-10 weeks
Products left in our possession without any communication from you -to
either repair the unit or return it back to you- will be considered abandoned after 90 days. After nine (9) months without contact from you, we reserve the right to discard abandoned products without any form of compensation.Products
received without identification or contact information will be listed
as Unclaimed. We will hold Unclaimed products for nine (9) months. After nine (9) months without contact info.Depending on the service involved and the workflow
with the technician. Please be Assured your repair will be serviced in the order
that it is received and we will do everything we can to get it back to you as quickly as
WE ACCEPT ALL CREDIT CARDS AND PAYPAL
PLEASE COME VISIT OUR PHYSICAL LOCATION - S.T.DUPONT NYC, 20 West 47th Street #20R, New York, NY 10036